STEP 1 of 4 : Please choose your Preferences
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Terms And Conditions
Hotel Policy & Booking Conditions Hotel Policy • Rates are quoted in Malaysia Ringgit (MYR). • A Tourist Tax of MYR 10 per room per night is applicable to all foreign guests. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempt. • A Melaka Heritage charge of MYR 2 per room per night is applicable to all guests. • All taxes and charges is not included in the room rate and must be paid upon check-in. A damage deposit of MYR 50 is required upon check in. This deposit will be collected as a cash payment. You can reimbursed the deposit upon check-out. Your deposit will be refunded in full in cash, subject to an inspection of the property. Cancellation Policy • Cancellation and prepayment policies vary according to accommodation type. Please enter the dates of your stay and check the conditions of your required room. • Pets are not allowed. • The Hotel reserve the right to cancel purchases made through the Site if payment declined or if you supplied incorrect Payment Information. • The Hotel may outsource payment processing to a third party provider. The Hotel will not be liable to you or anyone else for any loss resulting from an act or omission of a third party payment provider. • Check in after 1500 Hrs (3.00pm) & Check-out before 1200 Hrs (12.00pm). • Valid identification must be presented upon arrival • Reservations not guaranteed may be released 72 hours prior to arrival. • In case of cancellation less than 3 days prior to arrival or in case of no-show, one night stay per room will be charged to the credit card number provided upon booking. Policy for Festive Seasons: • Any cancellation made less than 7 days prior to arrival will be subject to a cancellation charge equivalent to the room rate for the first night for every room booked. • Any cancellation made less than 3 days prior to arrival will be subject to a cancellation charge equivalent to full duration of stay. • Any amendment made less than 7 days prior to arrival will be treated as cancellation. • In case of no-show, an amount equivalent to the full duration of stay will be charged. • The Hotel reserves the right to cancel or modify the reservation you made in its sole discretion without notice if it appears that any reservation has been made in breach of the above terms or involves any abuse of the reservation service.
I have READ and AGREE to the following terms and conditions.
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